Transaction Dispute

Transaction Dispute

Use this form if you are attempting to resolve a billing error with a merchant with whom you have conducted business.

If you need to report the fraudulent use of your card, immediately call 877-242-9895 (Hours: 7 days a week, 24 hours a day) so that your card can be blocked to prevent any further fraudulent use.

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Questions? Contact us at 800-382-5465 or stop by a financial center.


First Tennessee Bank National Association operating as First Tennessee Bank and Capital Bank. Member FDIC. Equal Housing Lender