Transaction Dispute

Transaction Dispute

Use this form if you are attempting to resolve a billing error with a merchant with whom you have conducted business.

If you need to report the fraudulent use of your card, immediately call 877-242-9895 (Hours: Monday through Saturday: 8 am – 9 pm Eastern) so that your card can be blocked to prevent any further fraudulent use. If you need your card blocked after hours, please call 800-382-5465 and your card can be blocked using the automated system.

Fields marked with "*" are required.


Questions? Contact us at 800-382-5465 or stop by a financial center.

First Tennessee Bank National Association. Member FDIC. www.firsttennessee.com. Equal Housing Lender