Home Equity and Consumer Loan Payoff Request

We can provide you with a fast and accurate payoff quote for your First Tennessee and First Horizon consumer and home equity loans. You may choose to download your official payoff quote from this site or have it faxed to you within 15 minutes or less.

Please be advised that a $35 Expedited Payoff Statement Fee will be assessed for each online Payoff Statement request. By requesting an online Payoff Statement through this system, you agree to pay this $35 charge.

A free verbal payoff quote can be obtained by calling Customer Service toll-free at 800-327-3028. In addition, a written Payoff Statement in substantially the same form as the online Payoff Statement can be obtained by U.S. Mail at no charge by contacting Customer Service toll-free at 800-327-3028. Upon receipt of the request, written payoff statements will be processed and mailed within five business days.

Zero balance payoff quotes are not provided online.

If you need assistance, you may contact our customer service department at 800-327-3028.

Before you begin, please have the following pieces of information ready:

  • Borrower's social security number
  • Loan account number (account number can be found on your monthly statement)
  • Proposed payoff date

Receive Your Payoff Quote

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