• Important IAT formats

Third Party Requests

Verifications can be submitted by email, fax, or mail. Please allow up to 5 business days for your request to be completed. In order for a request to be processed, it must include the following items:

  • A signed customer autorization allowing release of the information
  • Fee must be enclosed and based on the chart below:
    Twelve Month Loan Histories $25.00
    Confirmation of zero balance or closed account status for a loan product $35.00
    Verification of Deposit or Verification of Mortgage $25.00
    Commercial Coded Credit Reference $25.00
    Property address verification $25.00
    Verify open or closed status for a checking account $25.00
    Qualify re-verification $30.00
    Verification of account for an estate $30.00
    Asset verification for Immigration and adoption purposes $30.00

Requests may be submitted by email, fax, or mail:


(877) 422-5789

First Tennessee Bank
Customer Solutions
P.O. Box 1469
Knoxville, TN 37995

Overnight Requests:
First Tennessee Bank
Customer Solutions
6522 Chapman Highway Suite 110
Knoxville, TN 37920

Federal Deposit Insurance Corporation Banking products and services are provided by First Tennessee Bank National Association. Member FDIC. Logo_Equal_Housing_LG Equal Housing Lender.