Security | Personal | Protect Your Information
Here are some steps that you can take to ensure your identity and information are as safe as possible.
Monitor your accounts frequently
Review your accounts and monthly statements to ensure that all information is correct. Additionally, review your credit report annually. Immediately report any discrepancies.
Verify the contact
Do not provide confidential information via email, text message, or phone call unless you initiated contact. When responding to requests, use a telephone number or web site address you know to be legitimate.
Beware of "free" offers
Beware of unsolicited requests for cash or account information in exchange for a prize or gift. Remember, if it sounds too good to be true, it probably is.
Only carry what is necessary in your wallet or purse. Photocopy the front and back of your driver's license, passport, and credit cards and store in a secure place in case they are lost or stolen.
Keep sensitive documents in a safe place, shred all personal and financial information before discarding, and don’t discard receipts at ATMs and gas pumps.
Practice password safety
Create a strong password for each online service (10 characters, including mixed case letters, numbers, special characters). Change them frequently and store in a secure place.
Protect yourself online
Verify use of a secure session (https:// not http://) in the browser when banking online and when making online purchases. Also, look for a lock icon in the browser, which indicates a secure website.
Beware of shoulder surfers
Be aware of your surroundings when entering your Personal Identification Number (PIN) or any other sensitive information at a point-of-sale terminal, an ATM, or in your computer, phone, etc.
Delete emails from senders you don't recognize
If you get an email that you think is from a person or company you recognize, use caution when clicking on embedded links. If you are suspicious, type the address into your browser instead of clicking the link.
Notify your bank immediately if you discover that your checks, debit cards, or credit cards have been lost or stolen. Close accounts that you know or believe have been tampered with.
Forgot User ID?
Not signed up? Enroll now
An identity theft scheme targeting financial accounts is circulating through text messages, social media platforms and/or by telephone. This scheme is an attempt to get the username, password, Social Security number, or other sensitive information from account holders.
© 2016 First Tennessee Bank
Banking products and services are provided by First Tennessee Bank National Association. Member FDIC. Equal Housing Lender.