E-mail Us

We answer e-mail by the end of the next business day. For faster service, call us at 800-382-5465.

While most questions and comments can be resolved through e-mail, call us at 800-382-5465 if any of the following situations apply:

Call about issues that require immediate attention such as:

  • lost or stolen items like credit cards, debit cards and checks
  • identity theft
  • fraudulent transactions

Call about issues that involve sensitive information such as:

  • user names and passwords
  • account numbers and balances
  • transactions information
  • social security numbers

Replies come from customerservice@firsttennessee.com. If using a spam blocker, you may need to add this address to receive our response.

Federal Deposit Insurance Corporation Banking products and services are provided by First Tennessee Bank National Association. Member FDIC. Logo_Equal_Housing_LG Equal Housing Lender.