Community Engagement
Since 1864 First Tennessee National Association has been committed to the customers and communities we serve.

Community Reinvestment Act (CRA)

The Community Reinvestment Act was created to encourage banks and other financial institutions to meet the credit needs of their entire community, including low and moderate individuals, small businesses, and small farms consistent with safe and sound banking practices. CRA is designed to encourage banks to help rebuild and revitalize communities through sound lending and good business judgment that benefits the banks and the communities they serve.

Further, CRA provides a framework for depository institutions and community organizations to work together to promote the availability of credit and other banking services in low- and moderate-income communities and for low- and moderate-income individuals. CRA has encouraged banks to open new branches, provide expanded services, and make a variety of community development loans and investments. In addition, CRA has encouraged banks to provide substantial commitments to state and local governments and community development organizations to increase lending to underserved segments of local economies and populations.¹

We are committed to serving consumers, businesses, and communities in all geographic markets where we have a presence. As a company and as individuals, we share the hopes of our neighbors for a better place to live and work. The information below sets forth our commitment for lending, investment and services.

In addition to providing financial services and solutions, we demonstrate our commitment every day by investing in our communities.

  • We provide more than 4,000 jobs throughout our footprint, making a substantial economic impact on local economies
  • Since the founding of our private First Tennessee Foundation, we have granted more than $65 million to meet community needs
  • Since 2016, we invested over $4 million dollars specifically for community development initiatives through our Community Development Fund.
  • We also donate time, energy and expertise through our employee volunteer program
  • We support a wide array of nonprofit organizations that our employees are passionate about through leadership grants
  • We also make matching gifts to the nonprofits our employees support
  • We are strategically committed to diversity in our workforce, workplace and marketplace

Serving Our Communities

Supporting our communities has been part of how we define our company since the 1800's, when a lone bookkeeper, Charles Q. Harris, single-handedly kept our bank open to serve customers and distribute relief funds during the Yellow Fever epidemic in Memphis. Today we reflect that tradition through First Tennessee Volunteers, encouraging employees to strengthen our communities by donating time, talent and professional expertise to nonprofit organizations. We offer employees leadership grants and matching gifts through the First Tennessee Foundation to further reward organizations they are involved with.


Investing in Our Communities

For more than 150 years we have strengthened communities by collaborating with nonprofit, community development and civic partners to meet community needs, encourage growth and support sustainability. We leverage the First Tennessee Community Development Fund, First Tennessee Foundation, First Tennessee Housing Corp. and First Tennessee New Markets Corp. along with other creative solutions to foster affordable housing, services for underserved communities, community revitalization, small business economic development and financial literacy.


Lending in Our Communities

We are committed to meeting the credit needs of our communities to promote growth and sustainability. We have credit products and services designed with the needs of all consumers, small businesses and community development partners in mind:


Empowering Our Communities

First Tennessee offers free financial empowerment workshops through our partnership with Operation HOPE. The workshops help participants improve their credit scores and financial literacy. Learn More.


Community Development Spotlight

Learn more about some of the amazing community development activities we are bringing to our local communities.

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