• Retail Lockbox - header

Retail Lockbox

Next Steps

With our Retail Lockbox service, we can help you convert your receivables into cash quickly, efficiently, and accurately – so that you can maximize the use of your funds and eliminate the hours of manual entry.

Product Benefits

  • Enhanced efficiency — Stop opening remittance envelopes and get back to the business of selling more products.
  • Lowered costs — Get significant savings per item due to economies of scale. Coupon recognition allows for a high rate of automatically processed items, keeping your costs low. Image services provide an excellent tool for customer service and research, eliminating the need for paper storage.
  • Faster funds availability — The combination of our advanced technology, processing sites, and check collection network positions First Tennessee as one of the best nationally and regionally in lockbox reduced float. 

How does it work?

Our Retail Lockbox offers a 24-hour high speed, fully-automated remittance process. Payments are received through a unique P.O. Box and are processed based on business rules provided by you. The deposit is made directly to your account and remittance detail is electronically transmitted same-day for automated posting to your accounts receivable system. First Tennessee offers an excellent check clearing network and check conversion for our Retail Lockbox clients, ensuring the best funds availability. Our image-based transaction process provides you with immediate access to remittance detail online.


  • Manage e-payments effectively

Federal Deposit Insurance Corporation Banking products and services are provided by First Tennessee Bank National Association. Member FDIC. Logo_Equal_Housing_LG Equal Housing Lender.